6/6/2023 0 Comments Website chatLive chat software enables you to have real-time conversations with your customers while they’re on your website. And delays like this will lose you customers.īut, how can you respond quickly to your customers? Worse still, email response times take longer than 12 hours! Research shows that the average respond time for customer service requests on social media is 10 hours. However, this is not the case when it comes to customer service. ![]() 9 live chat software benefits for your businessįrom overnight shipping to instant access to your product or service, your customers want things now - and they usually get it.What is live chat software and why do I need it?.
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